---
title: Do you see “the page can’t load the map correctly”?
description: "This is an installation problem, let's fix the problem. Please follow the tutorial here [How to Get API and Link with Billing Information in Google Console](https://wpgooglemap.com/documentation/how-to-get-google-map-api-key/) **Please go to WP Google Map->Quick Setup menu, and follow the video tutorial, this…"
url: "https://wpgooglemap.com/documentation/can-not-load-the-map-correctly/"
updated: "2025-06-01"
category: Troubleshooting
---

# Do you see “the page can’t load the map correctly”?

This is an installation problem, let's fix the problem.

Please follow the tutorial here [How to Get API and Link with Billing Information in Google Console](https://wpgooglemap.com/documentation/how-to-get-google-map-api-key/)

**Please go to WP Google Map->Quick Setup menu, and follow the video tutorial, this will help to fix the issue easily.**

[WordPress Google Map plugin video tutorial](https://www.youtube.com/embed/ErRy5lqTPjY?start=22&feature=oembed)

Are you still stuck?, you can contact us via [LIVE](https://tawk.to/chat/6083e29962662a09efc1acd5/1f41iqarp)chat or by the **[Contact Us](https://wpgooglemap.com/contact-us/)** menu. We are available 24/7 for LIVE support.